At our e-commerce platform, we offer a hassle-free return policy for our customers in Global. You can return any item within 30 days of receipt for a full refund, no questions asked. To be eligible, the product must be unused, in its original packaging, and accompanied by a proof of purchase.
Please initiate the return process by contacting our customer service team （vip@edupstore.com）. You will receive a return shipping label, and we kindly ask that you ship the item back to us within 14 days. Return shipping costs may be covered by us or deducted from your refund, depending on the circumstances.
Once we receive the returned item, we will process your refund within 5-7 business days. Please note that certain items, such as personalized or perishable goods, may not be eligible for return. For any questions or assistance, feel free to reach out to our support team（support@edupstore.com）. Your satisfaction is our ultimate priority!
